Housing Systems: Combating poverty and sustaining tenancies.
Universal Credit: Conditionality
Every Universal Credit claimant has to have a Claimant Commitment (with some limited exceptions).
This outlines what the claimant must do to be able to claim and continue to receive Universal Credit - often referred to as 'conditionality'.

Normally the Claimant Commitment states in general terms what is required and the claimant will (normally) be notified via their UC journal of specific actions which they are required to take. If the claimant (or their partner) fails to comply with any specific requirements without good reason, then their Universal Credit award is sanctioned - ie they get less money in their Universal Credit payment for a period of time.

Click on the links below to find out more.

Claimant commitment

Does every claimant have to have one?

What's required?

What does a claimant need to do to ensure their Universal Credit continues and to avoid sanctions?

Work Focused Interviews

What are they and what happens if a claimant fails to attend one?

Work Search Issues

How does a claimant evidence the work search they've done, what is meant by 'earnings threshold' and what is the In-Work pilot?


What happens when someone fails to meet their conditionality - and what can be done?

Hardship Payments

What are they and how to claim.