Housing Systems: Combating poverty and sustaining tenancies.
Universal Credit: Claims

Who Can Claim

Find out who can claim Universal Credit as it rolls out across GB. 

Who has to claim

Under what circumstances would someone have to claim Universal Credit?

How to Claim

Claims are made on-line - what information does the claimant need to make the claim and problem areas.


Not everyone can claim yet- find out who and where. What about backdating, claiming in advance etc?

Waiting Days

What they were and what to do if they were applied wrongly.

Help Available

What help is available and what can you do?

What then?

What happens when someone claims?

Claim withdrawn?

What happens if a claimant withdraws their claim?

Keeping a claim going

What are the challenges for claimants and what can go wrong with a claim?

Ending a claim

Considers when a claim for Universal Credit could be ended and what happens.

Escaping the lobster pot

Who can escape the lobster and what they should think about before they do.

Problem areas

What could go wrong?

Impact on HB

How does Universal credit impact a claimant's Housing Benefit?

Standard letters

To help you challenge decision about UC claims.