Housing Systems: Combating poverty and sustaining tenancies.

Our group training - in-house and open courses - are always very popular....

....But face-to- face isn't always the most practical solution.

We recognise that there are times when you need an internet based course that you can access at your own pace and at a time that suits you.

So..... we've started developing E-learning!

Our first E-learning course is all about the new rules for Mixed Age Couples. There's more to the issue than you might think!

We're working on many more - you'll soon be able to try our suite of Universal Credit courses.

If you would like to know more about any of our training -both e-learning and tailor made in-house courses - please email us: training@housingsystems.co.uk!

NOTE: If you aren't a Housing Systems member you can still access these courses on our Learning Portal - click here.

Mixed age couples - new rules

Learning at your fingertips.......

Designed to help you get to grips with the complexities of the new rules on Pension Credit and Housing Benefit for mixed age couples introduced on 15th May 2019.

Many mixed age couples will have options - take the wrong one and they could be £140.00 a week worse off!

These courses will help learners understand the new rules and help them ensure they give accurate advice.


We have devised the following two courses:

Mixed Age Couples: getting to grips with the new rules - the Essentials

Mixed Age Couples: getting to grips with the new rules - Advanced

The Essentials course takes about 45 mins to complete and is aimed at those learners who need to have an awareness of the new rules, the implications and when to sign post a mixed age couple for help.

The Advanced course takes about 1 1/2 - 2 hours to complete and is aimed at benefit advisers and learners who need a more in-depth knowledge of the new rules to ensure they are giving accurate advice to their clients.


Cost to have unlimited access for an unlimited number of staff
to the above E-Learning courses
on the Housing Systems website
for 6 months - fully updated:

Number of houses in management:

Cost for unlimited use / unlimited number of staff via HS website

up to 10,000


up to 25,000


up to 50,000


up to 100,000


100,000 or over


Charities and Voluntary Organisations

Please enquire

If you would like access to these courses for all your staff via the Housing Systems website please contact us, email: training@housingsystems.co.uk

Or if you would like access to these courses via your own Learning Management System then please contact us for a price: training@housingsystems.co.uk

Try before you buy: Both these courses are available on our E-Learning Platform - click here

Universal Credit - Who has to claim? The Triggers

Coming soon.......

Universal Credit is now available across the UK - but not everyone has to claim.


Not all changes in circumstance trigger the need to claim Universal Credit.

This course will help learners understand the rules and ensure they give accurate advice.

Universal Credit - Understanding the SDP Gateway

Coming soon.......

Those who 'fail' the Severe Disability Premium gateway condition don't have to claim UC (yet).

But who would this be?- and can anyone take advantage of these rules?

This course will help learners understand the these rules and ensure claimants do the right thing to maximise entitlement to benefit.

Universal Credit - Making a successful claim

Coming soon.......

One in four Universal Credit claims fail!


This course looks at how someone can make a successful claim for UC
and avoid the pitfalls.

It will help learners understand the claiming process so that they can give
accurate advice and help to someone making a claim.





"Your excellent training has really helped us support our customers claiming Universal Credit.”
Stockport Homes 
“Thoroughly enjoyed the course, very lively, professional, informative." 
Alliance Homes