If making a claim for IB-JSA, IR-ESA or IS then HB will usually be claimed via the Jobcentre.
On Pension Credit
If making a claim for Pension Credit then HB is will usually be claimed via the Pension Service.
Log claim over Phone
Useful if the claimant can't make a claim by any other means - and maximises entitlement.
Living in a Hostel?
Special rules apply to claimants living in a 'hostel' as defined by the HB Regulations
Non-couple joint tenants each make a claim for their share of the rent.
Extra things to think about when a couple make a claim for HB.
Couples on C-ESA
Better off scenarios exist depending on which member makes the claim.